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Privacy Policy

1. General information

We take the protection of your personal data very seriously. In this privacy policy, we explain which data we collect, how we use it, and what rights you have regarding your data.

2. Data controller

The controller responsible for data processing is Artissima. You can reach us at artissima@outlook.de or by phone at 069 62 75 00.

3. Purpose of processing and legal basis

  • Providing our services (Art. 6(1)(b) GDPR)
  • Processing orders and payments (Art. 6(1)(b) GDPR)
  • Improving our offer (Art. 6(1)(f) GDPR)
  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

4. Storage and security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5. Disclosure to third parties

Data is only disclosed if:

  • it is necessary for contract performance,
  • you have given your consent, or
  • there is a legal obligation.

Orders via WhatsApp

If you submit an order via WhatsApp using the order form on this website, the data you enter (name, phone number, delivery address where applicable, order details and your message) is transmitted to us as a WhatsApp message. The transmission and processing of this message takes place via the WhatsApp service operated by Meta Platforms Ireland Ltd. WhatsApp's own privacy terms apply in addition. We use this data solely to process your order.

6. Your rights

  • Access to stored data (Art. 15 GDPR)
  • Rectification or erasure (Art. 16, 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Objection to processing (Art. 21 GDPR)
  • Data portability (Art. 20 GDPR)

7. Contact

If you have questions about data protection, contact us at contact@ultimateit.io.

8. Changes

We reserve the right to adapt this privacy policy when necessary.